Flightright Press Area
Welcome to the press area of Flightright, the portal for air passenger rights and consumer protection. Here you will find contact details for our press contacts and an overview of our experts who are available for interviews. You also have access to our press releases and press material. We are happy to provide you with facts, figures and consumer tips on all aspects of air travel.
As the market-leading air passenger rights portal, we represent consumers vis-à-vis airlines when it comes to flight problems such as delays, cancellations and denied boarding. In doing so, we refer to the Air Passenger Rights Regulation 261/2004 (EC 261) and also take passengers to court to enforce claims for compensation and ticket refunds. In total, we have already enforced more than 600 million euros in compensation for our customers. Flightright was founded in 2010 by Dr Philipp Kadelbach and Dr Sven Bode and is now headed by Managing Director Dr Jan-Frederik Arnold.
2024: Another difficult year for air travellers
We assume that things will still not run smoothly at many European airports and airlines in 2024 and that passengers will have to be prepared for cancellations and delays. Although airlines and airports are trying to compensate for staff shortages and automate processes, flight operations will certainly not run smoothly. There is also a risk of further strikes in the aviation sector. If these strikes coincide with the holiday season, further flight chaos cannot be ruled out.
Media contact
E-Mail: press@flightright.com
Mobil: +49 152 54633145
Flightright Experts for your Interview
Oskar de FeliceHead of legal department and air passenger rights expertOskar de Felice is camera-experienced and has already answered the questions of many major media such as Der Spiegel, FAZ and RTL. In doing so, he gets to the heart of legal issues in aviation law in a simple and understandable way.
“In the case of short-term cancellations and long delays, air travelers can claim compensation of 250 euros to 600 euros, since internal airline strikes are not an extraordinary circumstance that Lufthansa likes to use to try to talk itself out of it.”
Feyza TürkönLegal ExpertFeyza Türkön is a legal expert at Flightright and knows how to communicate complex legal issues in a simple and understandable way. She gained her broad expertise by working in renowned law firms specialising in travel law. Thanks to her international experience, she has a multifaceted view of the rights of air passengers and is in regular contact with media representatives to share her expertise in the field of air passenger rights.
“The persistently high cancellation and delay rates throughout Europe are alarming and are causing problems for thousands of air travellers. This is exactly where we come in and help travelers to enforce their air passenger rights.”
Dr. Jan-Frederik ArnoldManaging Director and industry expertDr. Jan-Frederik Arnold leads the Flightright group of companies, a legal tech group that comes together under the Allright umbrella. He has been advancing the digital legal industry for many years, in addition to corporate development. He will be happy to bring modern consumer protection and business aspects of the group to you in a technical discussion.
“Flightrights service is precisely tailored to the needs of consumers:inside and is constantly being expanded. We help air travelers when the airlines don’t.”
Facts about airlines and flight problems
Please visit our Flightright rankings on airlines and flight problems such as cancellations and delays.
Press reviews
What the media has said about us
Travel Weekly – 20 August 2014
Brits miss out on millions for delayed and cancelled flights
Telegraph – 10. April 2015
Virgin Atlantic passengers demand compensation for ‘nightmare’ 33-hour flight delay
Mirror – 01 June 2015
The world’s five best airports to be stuck in if your flight is delayed
Press materials
Press representatives can download the Flightright image material made available here to use in their reports without having to obtain the company’s prior approval. If you need higher-resolution images or have any other questions, just send an e-mail to press@flightright.com