Iberia: Refund & compensation in case of cancellation | Flightright

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Iberia - Ticket refund and compensation in case of flight delays and cancellations

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Recent flight delays and cancellations with Iberia

Click to view all recent flight delays and cancellation data for Iberia. The table below gives you an inside view of how much information we have at our disposal.

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What our customers say after receiving compensation from Iberia with Flightright

About Iberia

Iberia Líneas Aéreas de España S.A. has been Spain’s largest airline since it was founded in 1927. Iberia flights often arrive at their destination on time. However, delays or flight cancellations are not uncommon. In the event of a delay or flight cancellation with Iberia, you are entitled to compensation of between 250 and 600 euros or a ticket refund. With our free compensation calculator, you can easily check online whether and to what amount you are entitled to compensation. You can then instruct Flightright to claim your compensation. If Flightright is successful, you will receive your compensation minus our success commission (usually 20-30% plus VAT).

For flight cancellations due to economic reasons, we see good chances to have a compensation claim, especially if you were informed by Iberia not more than 14 days before your flight. At Flightright, we assist Iberia passengers who have been subjected to a delay or flight cancellation to enforce their rights. Getting compensated is quick and simple. To get started, use our free online calculator to check your eligibility for an Iberia flight delay compensation.

What are my rights when delayed with Iberia?

  • According to EU law up to €600 Compensation
  • Regardless of the ticket price
  • Flights up to 6 years old
  • When the flight was delayed at least 3 hours, cancelled or overbooked

What should I do when delayed with Iberia?

  • Confirm the reason for the delay with the airline.
  • Collect proof: photos, receipts of expenses, vouchers, etc.
  • Insist on your basic benefits and services at the airport.
  • Check your eligibility for compensation with our free online calculator

More in-depth information regarding the EU-regulation and your passenger rights.

Under what conditions is your flight delay with Iberia eligible for compensation?

The 2004 EU261 regulation clearly defines a flight delay as when an airline or its replacement arrives at your destination more than 3 hours later than expected. In this circumstance, you need to check to know if you might be entitled to compensation.

Note: the amount of compensation is dependent on the distance of the flight – not on the amount you paid for your ticket. Additionally, the flight must either take off or land in the European Union. In the case where it is landing in the European Union, the airline must also have its headquarters in the EU.

An iberia passenger is entitled to compensation in the event of the following:

  • Flight delay: If your Iberia flight arrives at your destination more than 3 hours later than expected.
  • Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.
  • Overbooking: If you had suffered a denied boarding due to overbooking of your flight.
  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs, and you arrived at your destination more than 3 hours later than expected.

Don’t take any excuses!

  • Meal vouchers or accommodation (in the case of an overnight delay) do not suffice for compensation.
  • All flight packages are covered by this regulation, and only the person on the passenger register who has suffered the delay, irrespective of who paid the ticket, will receive compensation for the inconvenience suffered.
  • Your claims are valid up to 6 years in the past.
  • Only extraordinary circumstances such as union strikes or bad weather relieve the airline of this responsibility.

Here is an overview of which compensation you’ll be entitled to, based on the circumstances of your delay:

  • Short distance flight delays – Below 1500km – Passengers are due €250 compensation from Iberia.
  • Medium distance flight delays – Between 1500km and 3500km – Passengers are due €400 compensation from Iberia.
  • Long distance flight delays – Over 3500km – Passengers are due €600 compensation from Iberia.

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo
250€400€600€

How to claim compensation from Iberia

The first thing to do is confirm that you are eligible for Iberia flight delay compensation. This is often not a simple process when done on your own: getting access to flight databases, comparing your situation with other similar cases, checking whether your case applies under European Regulation No. 261/2004, etc. are some of the tasks that need to be done carefully to determine if you are eligible for a Iberia compensation. In fact, for an individual without the legal expertise or the required technology, this can prove quite complicated.

But we have made it all easy with Flightright. In simple steps, you can determine your eligibility for an Iberia delay compensation. Simply enter your flight details into our free compensation calculator, establish that you’re entitled to a claim against Iberia, and then leave the rest to us. It will only take a few minutes for us to verify the eligibility of your claim and initiate action to ensure that you get compensated. Our service is free, as we only get a percentage of what we can extract as a claim. By choosing us, you are opting to join the more than 11 million satisfied customers who have used our service. We are a dependable partner, and we have been successful at asserting air passenger rights for over 12 years.

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Iberia Additional services at the airport

If your Iberia flight departure is delayed for more than normal, you immediately have the right to basic benefits and services. These rights vary depending on the distance of your flight. Below, you’ll find an overview of what you’re eligible for:

  • Short distance: from 2 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Medium distance: from 3 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Long-haul: from 4 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

Delays of more than 5 hours

In this instance, you can, regardless of the distance, withdraw from your flight. Iberia is obliged to either reimburse you or offer you alternative transportation to your destination.

Departure delayed until the next day

You’re eligible for a stay in a hotel, including transport to and from the airport. Contact Iberia customer service directly and ask that confirmation of your hotel room and transfers to be provided in writing.

Your flight didn’t take off yet?

You can simply enter your flight details for your future flight, and we will let you know whether you’re eligible for compensation. Enter your flight here:

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Iberia – Summary of Operational Activities in 2023 

Airline NameTotal number of Flights Total number of Cancelations Total number of Delays
Iberia864,876 4,053 6,137 

Top 5 Major Airports Iberia Operated at in 2023 

Airport Name Total Number of Flights Total Number of CancelationsTotal Number of Delays 
Madrid 69.673 32 188 
Palma de Mallorca- Balearische Inseln 7.705 16 
Barcelona (El Prat) 6.234 17 
Melilla 4.747 13 
Ibiza 4.502 

Had flight problems with Iberia?

Flightright takes care of your rights in the event of flight delays, cancellations, and overbooking and is committed to ensuring that you receive your compensation from the airline.

We will be happy to help you in case of flight problems with the airline for:

We have already been able to help with problems at the following airports, among others

We have already taken successful action against these and more airlines

Your flight did not go as planned?

In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.

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